Subject: Re: Refund Not Processed/6469721060
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 30 Apr 2020 07:50:13 -0700 (MST)

Hi team, 

The customer has already confirmed with us that he has returned only 9 items. 
kindly do the needful because the customer is constantly chasing us. 

Regards, 
Asjad. 

From: "Seeta Seeta" <[email-masked]> 
To: "Asjad Hussain" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 30 April, 2020 20:08:01 
Subject: Re: Refund Not Processed/6469721060 

Hi Asjad, 

As I can see on hybris the return request was generated for 10 items, so please clarify this with the customer once and then let me know. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 30 April, 2020 17:00:41 
Subject: Refund Not Processed/6469721060 

Hi team, 

Problem Statement: Refund Not Processed 
Order Date : Mar 13, 2020 
Order ID: 6469721060 
Return Tracking ID: 34181028181379 
Assistance Required: process the refund. 

Issue Description: Customer raised a return request for 9 items and as per customer he handed over all 9 items to the courier team.but according to the hybris the refund has been only processed for 8 items, So we request you to check under RMA 23357644 how many item has been received in our warehouse. 

Regards, 
Asjad.