Subject: RE: Bank transfer: Case id - 599059 Order Number: 8374117063
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Thu, 30 Apr 2020 13:51:37 +0000

Hi Shakeeb,

The refund KWD 48 already used with order ID 8375477630.

Regards,
Malik Ismail
From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, April 30, 2020 5:47 PM
To: Malik Ismail <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Re: Bank transfer: Case id - 599059 Order Number: 8374117063

External email sender, please take precaution.
Hi Malik,

Please assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 31 March, 2020 21:57:22
Subject: Re: Bank transfer: Case id - 599059 Order Number: 8374117063

Hi Malik,

Can you please look into this concern.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 31 March, 2020 17:32:44
Subject: Bank transfer: Case id - 599059 Order Number: 8374117063

Hi Team,

Hi Team,

Please accept our sincere apology.

Kindly note that the below item has been canceled from our side by mistake.

Problem statement: The customer wants to receive his amount in his account.

Customer account details:
· Bank name & branch: Boubyan bank - Kaifan
· Account name: Nourah adel yousef bohaimed
· Account number: 0209090001
· IBAN number: KW09BBYN0000000000000209090001

Case id - 599059
Order Number: 8374117063
Order Created: 3/25/2020
BS Delivery Date: Apr 04, 2020

Item Name: 161470669 - - Ingenuity Simple Comfort Everston Cradling Swing

Assistance Required: Please transfer the amount from My credit to his account.

Regards,
Manish

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