Subject: New Reply Received - لم استلم الشحنه
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 30 Apr 2020 12:44:14 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  لم استلم الشحنه   Ticket comment <div>Dear team,<br>
<br>
Kindly note the order was delivered to the end customer successfully.<br>
<br>
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Best regards,
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<span class="labelnormal"><span class="labelname_sf">Akram Wahdan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>22/4/2020 2:15 PM GMT+03:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#703751] - لم استلم الشحنه<br>
 
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<div dir="ltr">Hi Team,<br>
 </div>

<div dir="ltr">​</div>

<div dir="ltr">With reference to tracking Id: <strong dir="ltr">S000783965079</strong><br>
Order Id: <strong dir="ltr">6476795723</strong>
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<div dir="ltr">​Customer claiming that she has not received the order can you please share with us the customer ID and POD.</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards,</div>

<div dir="ltr">​Fauzan</div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Mon, 20 Apr at 6:15 PM <span class="separator">, Shipa Delivery Support &lt;[email-masked]&gt; wrote: </span>

<div><span class="separator">Dear Team, <br>
<br>
<br>
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As confirmed by our team, the order was delivered to the end customer. Please check again from your side.<br>
<br>
<br>
<br>
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Best Regards, </span></div>
<span class="separator"> </span>

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<br>
<span class="separator"><span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer">www.shipa.com</a> </span> </span>
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<span class="separator">   </span>

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<span class="separator"> </span>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<div><span class="separator">From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>17/4/2020 10:01 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#703751] - لم استلم الشحنه<br>
  </span></div>

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<div dir="ltr"><span class="separator">​Hi Team,</span></div>

<div><span class="separator"> </span></div>

<div dir="ltr"><span class="separator">Order Date: 03.04.2020</span></div>

<div dir="ltr"><span class="separator">Order Id: 6476795723</span></div>

<div dir="ltr"><span class="separator">Tracking Id: S000783965079</span></div>

<div dir="ltr"><span class="separator"> </span></div>

<div dir="ltr"><span class="separator">Assistance required: Customer is claiming that he has not received his order, whereas the status on hbyris showing its delivered.</span></div>

<div dir="ltr"><span class="separator"> </span></div>

<div dir="ltr"><span class="separator">Kindly do the needful and update us as soon as possible.</span></div>

<div dir="ltr"><span class="separator"> </span></div>

<div dir="ltr"><span class="separator">​Regards,.</span></div>

<div dir="ltr"><span class="separator">Mohammad Rashid</span></div>

<div dir="ltr"><span class="separator">​</span></div>

<div dir="ltr"><span class="separator"> </span></div>
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<div><span class="separator"> </span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/703751