Subject: Re: Missing Item(100012538) / 9771522575
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, [email-masked]
Date: Wed, 29 Apr 2020 09:52:57 -0700 (MST)

Hi Team, 

Kindly advise regarding the issue below. 

Regards 
Shakeeb 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 29 April, 2020 12:26:34 
Subject: Missing Item(100012538) 

Hi Team, 

Problem Statement: Parts are missing from the product delivered.( Click and Collect) 
Order Date : Feb 28, 2020 
Order ID: 9771522575 
Tracking ID: 100012538 
Store ID: Babyshop 10010 
Assistance Required: Missing parts to be delivered. 

Issue Description: Customer emailed us informing that he has received the item on March 04, 2020 but the item which they received has some missing parts like screws for the wheels and one wheel, customer also provided us the picture of item. 

Now customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Abhishek Borgaonkar