Subject: Re: Arabic Language Test - Abdulssalam Abdullah
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Wed, 29 Apr 2020 09:46:31 -0700 (MST)

Hi Harpreet, 

The candidate is Native, 9/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 28 April, 2020 19:20:42 
Subject: Arabic Language Test - Abdulssalam Abdullah 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
	
			Foreign Language Screening Test 
		Name 	Abdulssalam Abdullah / (+91) 8209816412 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will apologise to the customer that i made mistake and I’ll tell my boss and what ever he will decided i will except . 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I’m Abdulssalam Abdullah alashmaliy 
23 years old from yemen I’m single 
Well I’m a person who wants to do everything in right way . 
I’m students in Nims University 4th year petroleum engineering . 
I love to be honest with everyone and respect the others . 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	خدمة العملاء الجيده هي الي توفر للعميل الحلول على جميع أسئلته وتساعد على حل الصعوبات الي قد يواجهها العميل 
بينما خدمة العملاء الممتازه هي التي تتمثل بالاستجابه للعميل بسرعه وحماس وايجاد حلول سريعه وفعاله من أجل كسب رضى العميل كما يتمثل دور العامل دائما في كسب رضى العميل عن طريق التعامل والابتسامه في وجهه العميل ومحاولة اقناع العميل ب الأسلوب الجميل واختيار الكلمات الرائعه التي تساعد على رضى العميل . 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	اولاً لدي الخبره ف التعامل مع العملاء كوني قد عملت من قبل في اكثر من عمل من ضمنها كاشير ف مطعم و محاسب في مركز تجاري 
كما انني اجيد اللغه الانجليزيه والقليل من الهنديه الى جانسل لغتي الأم وهي العربيه 
اعرف طريقة التعامل مع العملاء وامتصاص غضبهم بسرعه و ارضاء الزبون ارضاء تام 
لي الوقت الكافي للتفرغ ل هذه المهنه على اكمل وجهه. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	اربع سنوات منذ مجيئي الى الهند وقد زرت الكثير من المدن و القرى ولكن الشي الوحيد الذي لفت انتباهي هو التعايش بين الناس على الرغم من اختلاف الدين كذلك المحبه ومساعدة الاخرين .