Subject: New Reply Received - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Apr 2020 09:57:02 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Delivered </div>
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<b><span style="color:#2F5496">Regards</span></b><span style="color:#2F5496"></span>
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<div style="margin:0in 0in 0.0001pt"><b style="font-style:inherit; font-variant-ligatures:inherit; font-variant-caps:inherit"><span style="color:rgb(47,84,150); font-size:14.6667px"><font>Ali Mohammed Al-Shaebi</font></span></b></div>
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<b style="font-style:inherit; font-variant-ligatures:inherit; font-variant-caps:inherit"><span style="font-family:Tahoma,sans-serif; font-size:8pt; color:rgb(47,84,150)">Jeddah, KSA</span></b><br>
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<b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Tel : Ext:2057 Mobile :+966544605236</span></b><span style="font-size:10.0pt; color:#2F5496"><br>
</span><b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Email</span></b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>: bm.</span><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>[email-masked]</span></a><span style="color:#2F5496"></span>
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<span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#2F5496'>Landmark Arabia.  I PO Box 23679 | Jeddah 21436 l Saudi Arabia</span>
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<span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#2F5496'><img class="EmojiInsert" style="max-width:100%" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNjQwNzY2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.r4cUKfVkqH4F7b1mP8ZfgQT4YpvILHj94PjHVBQ7h_Q"><br>
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<div>From: Sagaya Suresh Kumar &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, April 29, 2020 12:31 PM<br>
<b>To:</b> Bm Olmjeddah &lt;[email-masked]&gt;; Mohd. Jamal Akhtar &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; ArishLaila &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#606074] - Delivery COC 
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<div class="x_MsoNormal">Dear Team </div>
<div class="x_MsoNormal"> </div>
<div class="x_MsoNormal">Any update</div>
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<div class="x_MsoNormal">Regards</div>
<div class="x_MsoNormal">Sagaya Suresh</div>
<div class="x_MsoNormal">+966 565165997</div>
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<b>From:</b> Bm Olmjeddah &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, April 23, 2020 11:24 AM<br>
<b>To:</b> Mahmoud Emadeldin Mahmoud Elsayed &lt;[email-masked]&gt;; Mohd. Jamal Akhtar &lt;[email-masked]&gt;; Ramesh Gottimukkala &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; ksalmglogistics Rydconloc &lt;[email-masked]&gt;; Max &lt;[email-masked]&gt;; Sagaya Suresh Kumar &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#606074] - Delivery COC </div>
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<div class="x_MsoNormal"><span style="font-size:12.0pt; color:black">Dears </span></div>
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<div class="x_MsoNormal"><span style="font-size:12.0pt; color:black"> </span></div>
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<div class="x_MsoNormal"><span style="font-size:12.0pt; color:black">we contacted the customer and it will be delivered soon </span></div>
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<b><span style="color:#2F5496">Regards</span></b><span style="color:black"></span>
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<b><span style="color:#2F5496">Ali Mohammed Al-Shaebi</span></b><span style="color:black"></span>
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<b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Jeddah, KSA</span></b><span style="color:black"></span>
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<b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Tel : Ext:2057 Mobile :+966544605236</span></b><span style="font-size:10.0pt; color:#2F5496"><br>
</span><b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Email</span></b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>: bm.</span><span style="color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>[email-masked]</span></a></span>
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<span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#2F5496'>Landmark Arabia.  I PO Box 23679 | Jeddah 21436 l Saudi Arabia</span><span style="color:black"></span>
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<span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#2F5496'><img width="200" height="200" id="x__x0000_i1025" style="width:2.0833in; height:2.0833in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNjQwNzY2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ALVLnHDV_aj4SPICCzdemDQveNUwidA7TktNBwuuBKo"></span><span style="color:black"></span>
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<b><span style="color:black">From:</span></b><span style="color:black"> Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Thursday, April 23, 2020 9:39 AM<br>
<b>To:</b> Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ksalmglogistics Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#606074] - Delivery COC </span>
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<div class="x_MsoNormal"> </div>
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<div class="x_xmsonormal">Hi team, </div>
<div class="x_xmsonormal"> </div>
<div class="x_xmsonormal">Any update </div>
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<b>From:</b> Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, April 20, 2020 1:47 PM<br>
<b>To:</b> Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala
 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ksalmglogistics Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#606074] - Delivery COC </div>
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<div class="x_xmsonormal"> </div>
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<div class="x_xmsonormal"><span style="font-size:12.0pt; color:black">Dear Mahmoud</span></div>
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<div class="x_xmsonormal"><span style="font-size:12.0pt; color:black"> </span></div>
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<div class="x_xmsonormal"><span style="font-size:12.0pt; color:black">we tried to deliver the shipment but the customer was not responding , right now our operation is postpone due to government regulation , once we reopen we will arrange delivery again  </span></div>
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<div><b><span style="color:#2F5496">Regards</span></b></div>
<div><b><span style="color:#2F5496">Ali Mohammed Al-Shaebi</span></b></div>
<div><b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Jeddah, KSA</span></b></div>
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<b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Tel : Ext:2057 Mobile :+966544605236</span></b><span style="font-size:10.0pt; color:#2F5496"><br>
</span><b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Email</span></b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>: bm.</span><span style="color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>[email-masked]</span></a></span>
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<div><span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#2F5496'>Landmark Arabia.  I PO Box 23679 | Jeddah 21436 l Saudi Arabia</span></div>
<div><span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#2F5496'><img width="200" height="200" id="x_x__x005f_x0000_i1025" style="width:2.0833in; height:2.0833in" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwNjQwNzY2MiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ALVLnHDV_aj4SPICCzdemDQveNUwidA7TktNBwuuBKo"></span></div>
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<b><span style="color:black">From:</span></b><span style="color:black"> Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Monday, April 20, 2020 9:19 AM<br>
<b>To:</b> Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ksalmglogistics Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#606074] - Delivery COC </span>
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<div class="x_xmsonormal"> </div>
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<div class="x_xxmsonormal">Hi team, </div>
<div class="x_xxmsonormal"> </div>
<div class="x_xxmsonormal">Any update, </div>
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<div style="border:none; border-top:solid #E1E1E1 1.0pt; padding:3.0pt 0in 0in 0in">
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<b>From:</b> Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, April 14, 2020 12:05 PM<br>
<b>To:</b> Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ksalmglogistics Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#606074] - Delivery</div>
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<div class="x_xxmsonormal"> </div>
<div class="x_xxmsonormal">Dear, This shipment is OFD and will be delivered today.</div>
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<b>From:</b> Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Tuesday, April 14, 2020 10:31 AM<br>
<b>To:</b> Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ramesh Gottimukkala &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ksalmglogistics Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#606074] - Delivery</div>
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<div class="x_xxmsonormal"> </div>
<div class="x_xxmsonormal">Hi <a id="OWAAM433E7088D59D48D5B3EFEEFAA6003034" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Mohd. Jamal Akhtar</span></a>
<a id="OWAAM3707EFD092E6436FA80E8C41CB7600F1" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Ramesh Gottimukkala</span></a>
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<div class="x_xxmsonormal"> </div>
<div class="x_xxmsonormal">Please help with below,  </div>
<div class="x_xxmsonormal"> </div>
<div class="x_xxmsonormal">Mahmoud</div>
<div class="x_xxmsonormal"> </div>
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<b>From:</b> Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Monday, April 13, 2020 9:25 AM<br>
<b>To:</b> Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; ksalmglogistics Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#606074] - Delivery</div>
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<div class="x_xxmsonormal"> </div>
<div class="x_xxmsonormal">Hi <a id="OWAAM425EB02478FF428090AD4243C238AE49" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Bm Olmjeddah</span></a>
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<div class="x_xxmsonormal"> </div>
<div class="x_xxmsonormal">Any update !</div>
<div class="x_xxmsonormal"> </div>
<div class="x_xxmsonormal">Mahmoud</div>
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<b>From:</b> Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
<br>
<b>Sent:</b> Saturday, April 11, 2020 8:28 PM<br>
<b>To:</b> ksalmglogistics Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Re: [#606074] - Delivery</div>
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<div class="x_xxmsonormal"><span style="font-size:12.0pt; color:black">Noted</span></div>
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<div><b><span style="color:#2F5496">Regards</span></b></div>
<div><b><span style="color:#2F5496">Ali Mohammed Al-Shaebi</span></b></div>
<div><b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Jeddah, KSA</span></b></div>
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<b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Tel : Ext:2057 Mobile :+966544605236</span></b><span style="font-size:10.0pt; color:#2F5496"><br>
</span><b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>Email</span></b><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>: bm.</span><span style="color:black"><a href="mailto:[email-masked]" rel="noreferrer"><span style='font-size:8.0pt; font-family:"Tahoma",sans-serif; color:#2F5496'>[email-masked]</span></a></span>
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<div><span style='font-size:7.0pt; font-family:"Arial",sans-serif; color:#2F5496'>Landmark Arabia.  I PO Box 23679 | Jeddah 21436 l Saudi Arabia</span></div>
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<b><span style="color:black">From:</span></b><span style="color:black"> ksalmglogistics Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Saturday, April 11, 2020 3:13 PM<br>
<b>To:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Bm Olmjeddah &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Mohd. Jamal Akhtar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#606074] - Delivery</span> </div>
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<a id="OWAAM5A66A23B53434A9D8BDA8FE895E78E7A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif; text-decoration:none'>@Bm Olmjeddah</span></a>- re attempt.</div>
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<b>From:</b> Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Saturday, April 11, 2020 1:30 PM<br>
<b>To:</b> ksalmglogistics Rydconloc &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Sagaya Suresh Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#606074] - Delivery</div>
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<div><b><i><span style="font-size:13.5pt; color:indianred">External email sender, please take precaution.</span></i></b></div>
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<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fhelpdesk%2Ftickets%2F606074&amp;data=02%7C01%7Cbm.olmjeddah%40landmarkgroup.com%7C6a454051f79b4fd24e1a08d7ec2010b3%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637237494772994038&amp;sdata=OTNkZCB168GA9rhQ5Ad6vEvv2DFRsSwEhQcVxBaaMzM%3D&amp;reserved=0" rel="noreferrer">
#606074</a> </span></div>
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<div class="x_xxxmsonormal"><span style="font-size:10.5pt; font-family:-apple-system">Hi Team,<br>
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Problem Statement: Late Delivery<br>
Order Date : <strong><span style="font-family:-apple-system">Mar 13, 2020</span></strong><br>
Order ID: <strong><span style="font-family:-apple-system">6469721754</span></strong><br>
Tracking ID: <strong><span style="font-family:-apple-system">FP03150001147</span></strong><br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 3/15/20 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.<br>
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Regards,<br>
Fauzan</span></div>
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</span><span style='font-size:1.0pt; font-family:"fdtktid",serif; color:white'>606074:1125156</span><span style="font-size:10.5pt; font-family:-apple-system">
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