Subject: Refund Not Processed-"6467117985"
From: Abhishek Sisodia <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 29 Apr 2020 01:44:00 -0700 (MST)

Hi Team, Please look into this case as there has been no response from the concerned team after multiple escalations. 

Problem Statement: Refund Not Processed 

Order Date: Feb 25, 2020 
Order ID: 6467117985 
Return Created: Feb 25, 2020 
Return Tracking ID: 45755545953 

Issue URL: [ https://landmarkgroupservice.freshdesk.com/a/tickets/508630 | https://landmarkgroupservice.freshdesk.com/a/tickets/508630 ] 

Assistance Required: Process the refund 

Issue Description: The customer raised a return request for 08 items worth SAR 408.00 and the item has been delivered back to the warehouse successfully on 28 Mar 2020. Status of refund is in SUBMITTED_TO_WAREHOUSE. 

Thanks for your assistance. 

Regards, 
Abhishek Sisodia