Subject: Re: Need user manual guide /// 9771805128
From: Shivani Rani <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 28 Apr 2020 03:18:49 -0700 (MST)

Hi Team, 

Any update on this. 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, April 17, 2020 1:45:11 PM 
Subject: Re: Need user manual guide /// 9771805128 

Hi Team, 

Any update on this. 

Regards, 
Shivani 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "aldrin patron" <[email-masked]>, "kotian ravindra" <[email-masked]>, "anees mansoor" <[email-masked]>, "adisha dua" <[email-masked]>, "anupama maharjan" <[email-masked]> 
Cc: "Shivani Rani" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, April 14, 2020 4:17:38 PM 
Subject: Re: Need user manual guide /// 9771805128 

Hi Team, 

Kindly check the below case and update us if we can provide manual guide for the item. 

Regards, 
Fauzan 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 14 April, 2020 12:36:08 
Subject: Need user manual guide /// 9771805128 

Hi Team, 

Ticket number: 504710 
Order ID: 9771805128 

Assistance Required: Need user manual guide 

Issue Description: The customer reported that she did not receive the user manual guide in the package. 
The name of the item is: 162127532 - - Eazy Kids Sunveno Baby Carrier 
[ https://www.babyshopstores.com/ae/en/Baby-and-Moms/Activity-and-Gear/Baby-Carriers/BABYSHOP-Eazy-Kids-Sunveno-Baby-Carrier/p/162127532 | https://www.babyshopstores.com/ae/en/Baby-and-Moms/Activity-and-Gear/Baby-Carriers/BABYSHOP-Eazy-Kids-Sunveno-Baby-Carrier/p/162127532 ] 
Already escalated to concern team but did not get any response. 

Kindly check and provide the manual guide. 
Thank you for your help! 
Regards, 
Shivani