Subject: Late Refund - 6467749702
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 28 Apr 2020 01:37:36 -0700 (MST)

Hi Team, 

Problem Statement: Late Refund 
Order Date : Feb 29, 2020 
Order ID: 6467749702 
Store code: Babyshop21184 
RMA: 23510380 
Tracking id: 646774970222999991 

Assistance Required: Need Urgent Refund 

Issue Description: Customer placed order on Feb 24 and he did not collect the order and the order status is not picked. 

Kindly check and update where is the order physically available and process the refund for the same. 

We have already escalated this case to concern team but did not get any response so far. 

Thank you for your help! 

Regards, 
Shivani