Subject: Late Refund- 9774481439
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 28 Apr 2020 01:34:27 -0700 (MST)

Hi Team, 

Ticket number: 628624 
Problem Statement: Late Refund 
Order Date : Mar 27, 2020 
Order ID: 9774481439 
Tracking id: FP0329000415 

Assistance Required: Need Urgent Refund for the undelivered order. 

Issue Description: Customer placed order on Mar 27, 2020 and the order is returned back to warehouse on 4 April, 2020 and the refund still not processed for the same. 

We have already escalated this case to concern team but did not get any response so far. 

Kindly check and update as customer is waiting for the refund so that he can place a new order again. 

Thank you for your help! 

Regards, 
Shivani