Subject: Late refund - 6472415130
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 28 Apr 2020 01:30:00 -0700 (MST)

Hi Team, 

Ticket number: 633746 
Problem Statement: Late Refund 
Order Date : Mar 24, 2020 
Order ID: 6472415130 
Tracking id: S000681606228 

Assistance Required: Need Urgent Refund for the undelivered order. 

Issue Description: Customer placed order on 24 March, 2020 and the order is returned back to warehouse on 1 April, 2020. 

We have already escalated this case to concern team but did not get any response so far. 

Kindly check and update as customer is waiting for the refund. 

Thank you for your help! 

Regards, 
Shivani