Subject: Missing item - 8374819651
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 28 Apr 2020 00:45:14 -0700 (MST)

Hi Team, 

Ticket number: 666445 
Problem Statement: Missing item 
Order Date : Mar 29, 2020 
Delivered Date: April 07, 2020 
Order ID: 8374819651 
Tracking ID: 100041000120 
Assistance Required: Need missing item 

Issue Description: Customer reported that she received only 1 item in her order and 3 items are missing. 

Kindly check and update how many item have shipped in this order as courier team updated that they have received one item and same was delivered. 

The name of the missing item are: 

161984079 - - Floral Printed 8-Piece Cup and Saucer Set, KWD 3.75 
162148382 - - Juniors Solid Shorts with Pocket Detail and Drawstring, KWD 3.25 
162173897 - - Bossini Solid Shorts with Button Closure, KWD 6.58 

We have already escalated this case to concern team but did not get any response so far. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani