Subject: Re: Damaged item delivered
From: Abhishek Bargaonkar <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 25 Apr 2020 01:02:45 -0700 (MST)

fyi 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, April 25, 2020 1:32:22 PM 
Subject: Re: Damaged item delivered 

Hi Team, 

The name of the item is Juniors Royal Baby II Car Seat and item id is 161123175 and the amount paid by the customer is SAR479.00. 

Pictures attached. 

Regards, 
Abhishek Borgaonkar 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Abhishek Bargaonkar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, April 24, 2020 4:57:00 PM 
Subject: Re: Damaged item delivered 

Hi Abhishek, 

Kindly share names of the items, image and total price. 

Regards, 
Fauzan 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 21 April, 2020 20:29:36 
Subject: Damaged item delivered 

Hi Team, 

Problem Statement: Damaged item delivered 
Order Date: Mar 15, 2020 
Order ID: 6470084515 
Tracking ID: 45756033525 
Assistance Required: Damaged Item Received 

Issue Description: The customer emailed us informing us that he/she received the item on Mar 17, 2020, but the item which they received is damaged, the customer also provided us the picture of the damaged item. 

Now the customer is asking for return and refund/ exchange the item. So we request you to check this concern and let us know if we can offer a return or exchange to the customer or not. 

Regards, 
Abhishek Borgaonkar