Subject: New Reply Received - لم يتم التواصل معنا ولم يتم ارجاع المبلغ
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Apr 2020 02:20:32 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  لم يتم التواصل معنا ولم يتم ارجاع المبلغ  Ticket comment <div><br></div>
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<br><div class="gmail_quote">
<div dir="ltr" class="gmail_attr">في سبت، ١٨ أبريل، ٢٠٢٠ في ١:٣٥ ص، كتب Max Fashion &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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										.${ctx.messages.prehead}<a href="https://www.maxfashion.com/sa/ar/my-account/order/6483285165?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_SADAD_SA_ar" style="color:#1e1e1e" target="_blank" rel="noreferrer">6483285165</a>
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									<a href="https://www.maxfashion.com/sa/ar?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_SADAD_SA_ar" style="display:inline-block" target="_blank" rel="noreferrer">
									<img style="border:0;margin:0" alt=" Max logo" src="https://i1.lmsin.net/website_images/ar/current/emails/logo-max.png" width="90"></a>
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												<td colspan=" 2" style="padding:15px 0 0 0">حمّل تطبيقاتنا الآن</td>
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												<a href="https://itunes.apple.com/ae/app/id1161312751" target="_blank" rel="noreferrer">
													<img alt=" ios icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/apple_app_store.png" width=" 19"></a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_SADAD_SA_ar" target="_blank" rel="noreferrer">
												  <img alt=" android icon" src="https://i1.lmsin.net/website_images/ae/emails/icons/google_play_store.png" width=" 19"></a>
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												<a href="https://itunes.apple.com/ae/app/id1161312751" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">ايفون</a>
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												<a href="https://play.google.com/store/apps/details?id=com.landmarkgroup.maxstores&amp;referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_SADAD_SA_ar" style="text-decoration:none;color:#202020" target="_blank" rel="noreferrer">اندرويد</a>
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<span class="m_4622821831825394407navMenu">
													<a href="https://www.maxfashion.com/sa/ar/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_SADAD_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">النساء</a></span>
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													<a href="https://www.maxfashion.com/sa/ar/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_SADAD_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">الرجال</a></span>
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													<a href="https://www.maxfashion.com/sa/ar/department/girls?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_SADAD_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">البنات</a></span>
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													<a href="https://www.maxfashion.com/sa/ar/department/boys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_SADAD_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">الأولاد</a></span>
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													<a href="https://www.maxfashion.com/sa/ar/department/shoes?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_SADAD_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">الأحذية</a></span>
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													<a href="https://www.maxfashion.com/sa/ar/inspiration?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_SADAD_SA_ar" style="text-decoration:none;display:inline-block;color:#ffffff;padding:10px 6px;word-wrap:normal" target="_blank" rel="noreferrer">الإلهام</a></span>
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                                                                    	.يؤسفنا أن نعلمك بأنه لم تتم معالجة طلبك بنجاح
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								    مرحبًا رسيل العنزي، لم تتم معالجة طلبك رقم  <span style="color:#00b9e5;text-decoration:none"><a href="https://www.maxfashion.com/sa/ar/my-account/order/6483285165?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_SADAD_SA_ar" style="color:#00b9e5;text-decoration:none" target="_blank" rel="noreferrer">6483285165</a></span> بنجاح. قد تكون وصلتك رسالة من البنك تعلمك بأنه قد تمت الموافقة على الدفع بنجاح، إلا أنه قد حصلت مشكلة خلال إكمال عملية الشراء. 
								                                            <strong>عذرًا، لم تتم عملية الدفع. يرجى المحاولة لاحقًا أو استخدام خدمة الدفع نقدًا عند الاستلام عبر <a href="https://maxfashion.app.link/e/xxA5iGGLL5" target="_blank" rel="noreferrer">https://maxfashion.app.link/e/xxA5iGGLL5</a></strong>.
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										لقد قمنا بإعادة المبلغ إلى بطاقتك الائتمانية أو بطاقة الخصم المباشر الخاصة بك. يرجى التواصل مع البنك الخاص بك في حال وجود أية أسئلة أخرى.
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												 	تفاصيل الطلب	
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">السعر الكلي</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">الوصف</div>
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															<div style="font-size:15px;color:#202020;padding:0;line-height:20px;margin:0">المنتج</div>
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															        						   									 40  ريال
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="right">  ماكس  </td>
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																		<td style="padding:8px 0 0 0;color:#3d4648;font-weight:600" align="right">  بنطلون رياضي سادة بخصر مطاطي  </td>
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300;text-align:right;direction:rtl" align="right">اللون: رمادي</td>
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																			 																		        	      المقاس: 
																		        	     																		        	     XXL
																			
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																		<td style="padding:4px 0 0 0;color:#3d4648;font-weight:300;text-align:right;direction:rtl" align="right">الكمية: 1</td>
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																																				<a href="https://www.maxfashion.com/sa/ar/p/162082101?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=internal_full_cancellation_SADAD_SA_ar" target="_blank" rel="noreferrer">
																																																						<img alt="" src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/A20KKBJ01GREYMEDIUM-A20KKBJ01-MXSS20301019_01-2100.jpg" width="100%" style="padding:20px 0 0 0;max-width:135px">
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														<span style="text-decoration:line-through;color:#848484;font-size:14px">60  ريال</span>
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															50  ريال
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						    				 ماكس.</span>
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											 												قيمة رائعة - اشتر 1 بقيمة 15 ريال و2 بقيمة 25 ريال
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							 															<span style="line-height:22px;font-size:13px;color:#848484">كميات متعددة</span>  
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												             												                 <img src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/TGT4356GREYMEDIUM-TGT4356-MXSS20301019_01-2100.jpg" alt="" style="height:60px;vertical-align:top;width:60px">
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														<span style="text-decoration:line-through;color:#848484;font-size:14px">136  ريال</span>
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															120  ريال
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						  					 <span style="line-height:24px;font-size:13px;color:#848484">
						    				 ماكس.</span>
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											 												قيمة رائعة - اشتر 1 بقيمة 17 ريال و2 بقيمة 30 ريال
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							 															<span style="line-height:22px;font-size:13px;color:#848484">كميات متعددة</span>  
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												            	 												                 <img src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/SP20TEE39GGREENLIGHT-SP20TEE39G-MXSPR20080120_01-2100.jpg" alt="" style="height:60px;vertical-align:top;width:60px">
												            </td>
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												          													            <td width="60" align="right">
												            												                 <img src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/SU20TEE13GYELLOWLIGHT-SU20TEE13G-MXSPR20050220_01-2100.jpg" alt="" style="height:60px;vertical-align:top;width:60px">
												            </td>
												            												            <td width="60" align="center">
												             												                 <img src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/MaxBSLEGNAVYBLUEDARK-BSLEGNAVY-MXSP18290318_02-2100.jpg" alt="" style="height:60px;vertical-align:top;width:60px">
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<tr>
								    				<td width="30%" align="left" style="padding:0px 10px 0 0;color:#3d4648;font-weight:600;direction:rtl">
														<span style="text-decoration:line-through;color:#848484;font-size:14px">80  ريال</span>
														<br>
															70  ريال
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					  					<td width="40%" style="padding:0px 0px 0 15px;color:#3d4648;font-weight:300" align="right">
						  					 <span style="line-height:24px;font-size:13px;color:#848484">
						    				 ماكس.</span>
						    				<br>
											 												قيمة رائعة - اشتر 1 بقيمة 20 ريال و2 بقيمة 35 ريال
												<br>
							 															<span style="line-height:22px;font-size:13px;color:#848484">كميات متعددة</span>  
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												            	 												                 <img src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/SU20KTRT103SCTREDDARK-SU20KTRT103SCT-MXSS20160119_01-2100.jpg" alt="" style="height:60px;vertical-align:top;width:60px">
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												          													            <td width="60" align="right">
												            												                 <img src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/1204BCREAMLIGHTHT-1204B-MXNOOS231018_00-2100.jpg" alt="" style="height:60px;vertical-align:top;width:60px">
												            </td>
												            												            <td width="60" align="center">
												             												                 <img src="https://lmsin.net/cdn-cgi/image/h=150,w=150,q=90,fit=cover/https://3ecf0162ec16d2dc8f18-fd9472f10317a31c2bce51f193fe8bda.ssl.cf3.rackcdn.com/max/SU20KTRT102YCTORANGEMULTISHADE-SU20KTRT102YCT-MXSS20160119_01-2100.jpg" alt="" style="height:60px;vertical-align:top;width:60px">
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				<table width="100%" border="0" cellspacing="0" cellpadding="0">
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				    <td width="50%" align="left" style="line-height:20px;text-align:right">
				
				        <table width="100%" border="0" cellspacing="0" cellpadding="0" style="line-height:20px;text-align:right">
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<tr>
				          	<td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333;direction:rtl" align="left">
				            <strong> 280  ريال</strong>
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333;direction:rtl">
				            المجموع الفرعي:
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				          	<td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333;direction:rtl" align="left">
				            <strong> مجانًا </strong>
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333;direction:rtl">
				            شحن بري عادي<br>
				            <span style="font-family:Helvetica,Arial,sans-serif;line-height:13px;font-size:13px;color:#999999">
				           		</span>
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<tr>
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				          	<td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:#333333;direction:rtl" align="left">
				            <strong>255  ريال</strong>
				            </td>
				            <td style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:18px;color:#333333;direction:rtl">
				            <strong>المجموع</strong>
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<tr>
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					            <td colspan="2" style="font-family:Helvetica,Arial,sans-serif;line-height:25px;font-size:14px;color:#333333;direction:rtl">
					            					            					            	.المنتجات التي تم إلغاؤها أو إرجاعها غير مؤهلة لنقاط مكافآت لاندمارك
					           						            </td>
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				    <td width="50%"> </td>
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<tr>
	<td align="center" width="100%" style="padding:10px 0 20px 0;background:#ffffff;border-top:1px solid #eeeeee" bgcolor="ffffff">
				<div><table border=" 0" cellpadding=" 0" cellspacing=" 0" style="max-width:600px;width:100%;padding:10px 0 0 0;color:#000">
	<tbody>
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		<td style="padding:0 15px 15px 0;font-size:15px;font-weight:700;text-align:right;color:#242428"><span>هل تريد المساعدة؟ تواصل معنا</span></td>
	</tr>

	<tr>
		<td align="center">
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9">
					<tbody>
<tr>
						<td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong>.تواصل معنا على </strong>الشبكة الاجتماعية المفضلة لديك </div>																								
										</td>
										<td>
										<a href="https://www.facebook.com/MaxFashionMENA" style="border:0;margin:0;padding:0;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt="facebook" src="https://i1.lmsin.net/website_images/ae/emails/icons/fb.png" width=" 38"></a>
										</td>
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			</div>
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9">
					<tbody>
<tr>
						<td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="
								0" style="padding:13px" width="100%">
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									<tr>
										<td style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right;direction:rtl">
<strong>أرسل لنا بريد إلكتروني الآن</strong> وسنقوم بالرّد عليك في أقرب وقت.</div>
										</td>
										<td>
										<a href="mailto:[email-masked]?Body=Contacted" style="border:0;margin:0;padding:0;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt=" mailus" src="https://i1.lmsin.net/website_images/ae/emails/icons/mail.png" width=" 38"></a>
										</td>
									</tr>
								</tbody>
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				</tbody>
</table>
			</div>
		</td>
	</tr>
	<tr>
		<td align="center" width="100%">
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9">
					<tbody>
<tr>
						<td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
								<tbody>
									<tr>
										<td style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">
<strong style="display:inline-block">800-1111629 اتصل بنا على</strong> <br>على مدار أيام الاسبوع، 24 ساعة طوال اليوم</div>
										</td>
										<td><img alt=" call" src="https://i1.lmsin.net/website_images/ae/emails/icons/call.png" width=" 38"></td>
									</tr>
								</tbody>
							</table>
						</td>
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				</tbody>
</table>
			</div>
			<div style="max-width:285px;display:inline-block;padding:0;width:100%">
				<table align=" center" width=" 100%" style="border:1px solid #eeeeee;max-width:290px;min-height:95px;background-color:
					f9f9f9">
					<tbody>
<tr>
						<td align="right" width="100%">
							<table border=" 0" cellpadding=" 0" cellspacing="0" style="padding:13px" width="100%">
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									<tr>
										<td style="font-size:11px;padding-right:20px">
											<div style="margin:0;padding:0;line-height:20px;text-align:right">غرّد لنا بصفحتنا على تغريد <strong>maxfashionMENA@</strong>
</div>
										</td>
										<td>
										<a href="https://twitter.com/maxfashionMENA" style="border:0;margin:0;padding:0;text-decoration:none" target="_blank" rel="noreferrer">
											<img alt=" twitter" src="https://i1.lmsin.net/website_images/ae/emails/icons/twitter.png" width=" 38"></a>
										</td>
									</tr>
								</tbody>
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				</tbody>
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			</div>
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				<table class="m_4622821831825394407contents">
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						<td align="right"><span style="font-size:11px;color:#848483">
								© 2017 ريتيل وارلد ليمتد </span></td>
						<td> </td>
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<div class="m_4622821831825394407column" style="width:49%;display:inline-block">
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			<td align="left">
				<table class="m_4622821831825394407contents">
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						<td style="text-align:left;width:100%" align="left">
							<span style="font-size:11px;color:#848483"> 
							<a href="https://www.maxfashion.com/sa/ar/privacypolicy?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_SADAD_SA_ar" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">سياسة الخصوصية</a>  |
						    <a href="https://www.maxfashion.com/sa/ar/termsandconditions?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dinternal_full_cancellation_SADAD_SA_ar" style="text-decoration:none;color:#848483" target="_blank" rel="noreferrer">الشروط والأحكام</a>
						</span>
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	</tbody>
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</blockquote>
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