Subject: Re: Cases that needs escalations.
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 24 Apr 2020 05:19:40 -0700 (MST)

Hi Nikhil. 

Due to current situation all manual refunds on hold in KSA. apologise to customer and update him that due to the current situation is getting late please bare with as 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "fauzan musalman" <[email-masked]> 
Sent: Wednesday, 22 April, 2020 12:38:39 
Subject: Cases that needs escalations. 

Hi Seeta, 
Please do the follow up for this case 

Ticket No 452903 

Jessie has also escalated the ticket, but there is no reply. The status of the ticket is 'Bank transfer in Progress'. 

Regards, 
Nikhil.