Subject: Refund Not Processed // 6470725951
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: M Ataullah <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Fri, 24 Apr 2020 05:17:07 -0700 (MST)

Hi Team, 

With reference to order # 6470725951 
RMA: 23475005 
Tracking ID: 45760637812 

Can you please update us have you received the returns, as per customer he has handover the item to the courier partner. Kindly check and update us asap. 

Regards, 
Fauzan 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 22 April, 2020 13:02:39 
Subject: Refund Not Processed // 6470725951 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 18-Mar-2020 

Order ID: 6470725951 
Return Tracking ID: ​ 45760131900 
Assistance Required: Need urgent process the RMA 23475005 

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over items to the courier team. 

As per tracking ID it has been received from our end, so kindly process the RMA, 

Regards, 
Ataullah