Subject: Missing item
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, [email-masked], escalations dxbteam <[email-masked]>
Date: Fri, 24 Apr 2020 05:11:29 -0700 (MST)

Hi Team, 

Kindly assist us on below case. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "fauzan musalman" <[email-masked]> 
Sent: Wednesday, 22 April, 2020 13:56:41 
Subject: Cases to be escalated 

Hi Seeta, 
With regards to Ticket No 551387, 

Order number: 9773169092 

Kindly advise how many packages/box were handover to LMG under this order, LMG has confirmed receiving only 1 package and customer is reporting not receiving the below items: 
1. 161461191 - - Sunveno Diaper Bag Bundle Offer - AED 103.00 
2. 157542884 - - Bright Start Lights and Colours Driver - Ordered 2 but received only 1. - AED 41.00 

Kindly check and advise on this on priority. Thank you for your help. 

Regards, 
Nikhil