Subject: Cases to be escalated
From: Nikhil Bishnoi <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Apr 2020 13:56:41 +0530

Hi Seeta,

With regards to Ticket No 551387,

Order number: 9773169092

Kindly advise how many packages/box were handover to LMG under this order,
LMG has confirmed receiving only 1 package and customer is reporting not
receiving the below items:
1. 161461191 - - Sunveno Diaper Bag Bundle Offer - AED 103.00
2. 157542884 - - Bright Start Lights and Colours Driver - Ordered 2 but
received only 1. - AED 41.00

Kindly check and advise on this on priority. Thank you for your help.

Regards,
Nikhil