Subject: Cases that needs escalations.
From: Nikhil Bishnoi <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked]
Date: Wed, 22 Apr 2020 12:29:57 +0530

Hi Seeta,

The following cases needs escalation :-

1. Ticket No 525436 - Refund not processed from March 23.

Problem Statement: Refund Not Processed
Order Date : 06 March 2020
Order ID: 9772087316
Return Tracking ID: 45495538266
Assistance Required: Kindly process the refund

Issue Description: Customer raised a return request for 8 items and as per
customer she/he handed over only 1 item to the courier team.

As per the online tracking, we can see that the item was received back at
WH on March 23. Please process the refund for 161264665 - - Round Neck
T-Shirt with Long Sleeves under new RMA 42911050.

Regards,
Nikhil.