Subject: Re: Arabic Language Test - OSAMAH ABDULRHMAN
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 21 Apr 2020 07:27:35 -0700 (MST)

Hi Harpreet, 

The candidate is native and is evaluate 9 out of 10 

Regards, 
Fauzan 

From: "HR" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 21 April, 2020 19:27:10 
Subject: Arabic Language Test - OSAMAH ABDULRHMAN 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
			Foreign Language Screening Test 
		Name 	OSAMAH ABDULRHMAN / (+91) 7412803265 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Make apologize for him about delay and ensure for him that delay will not repeat again in future. Also give the piza to him with 50% discount from my salary. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am osama. I complteted high school with high grades in Yemen. I am almost completing my first year in Engineering in India. I attended alot of activities while I Was in high school and I Was the representive of school team. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الزبون الجيد هو الشخص الذي يقوم بعمل طلبية بين الحين والآخر بينما الزبون الأكثر من رائع هو الذي يتردد دائما ومعظم طلبياته من خلالها. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	1.أتحدث اللغة العربية بطلاقة بالإضافة إلى اللغة الإنجليزية بشكل مقبول 
٢.القدرة على الإقناع 
٣.القدرة على اتخاذ القرارات والتصرف في الأوقات الحرجة 
٤.القدرة على العمل مع فريق والعمل وحيدا 
٥.جمبع متطلبات ومهارات العمل يطابق مهاراتي 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	مدينة شيملا 
لقد زرت مدينةشيملا قبل ستة أشهر مع مجموعة من الأصدقاء. شيملا مدينة تقع في الشمال من مدينة دلهي وتمتلك موقع استراتيجي جيد. مدينة ذات طابع خلاب ويمر من خلالها نهر جاري. لديها مجموعة من البحيرات الرائعة الذي تتوزع على أطراف المدينة. كذلك طرقات جميلة ومعبدة بالإضافة إلى السوق الرئيسي للمدينة الذي يحتضن فروع للشركات كنتاكي ومقادونالز. هي مدينة لرفد الاقتصاد ويمر إليها العديد من الأجانب يوميا لزيارتها وقضاء إجازاتهم فيها.