Subject: Translate this email
From: Saurabh Dadu <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 21 Apr 2020 14:00:46 +0000

Dear Customer,

Thank you for contacting us.

We are receiving huge volume of contacts due to the ongoing crisis across countries. This further leads to delayed response on your queries. To help resolve your query faster, we have added frequently asked questions below.

DELIVERY

If you are following up on your delivery, please find country wise delivery time frame below:

• Saudi Arabia: 7-9 Business Days

• United Arab Emirates: 5-7 Business Days

• Kuwait: 10-14 Business Days

• Bahrain: 5-7 Business Days

If you have placed your orders within the duration above, we would request you to please wait for delivery. For more details please visit our HELP CENTRE pages.

RETURNS

If you want to return an item/s, please note you can initiate a return request by logging in to your account & following the steps in your order details page. You can check more details in our HELP CENTRE pages.

Note – Courier will take 7-10 business days to collect your returns from your address.

Note – Return to store options is temporarily unavailable due to stores closed across countries.

We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.

We hope we have resolved your query.

If your query is not answered by above, please click here (https://form.jotform.com/200888970726064?TicketID=659253) to and follow the step by step instructions to give us more details about your query.

Please do not reply to this email. Please click on link above if you wish to contact us again for your query.

Your friends,

The support team