Subject: Re: Amount deduction/[email-masked]
From: Seeta Seeta <[email-masked]>
To: asjad hussain <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 19 Apr 2020 08:46:54 -0700 (MST)

Hi Asjad, 

Whenever you are receiving these kinds of cases I request you to get the bank statement from the customer so we can investigate the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 18 April, 2020 23:43:17 
Subject: Amount deduction/[email-masked] 

Hi team, 

with reference to ticket number: 635012 
Transaction id: 9000001 
The customer is complaining that SAR180 was deducted from his account on 2 April from our end and constantly chasing us for the refund. 
kindly check and do the needful. 

Regards, 
Asjad.