Subject: Re: Gift card validity issue - Case id - 651839
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 19 Apr 2020 00:48:34 -0700 (MST)

Hi Team, 

Customer is having a babushop E-Gift card worth of AED 200, valid untill 30th April which he can use only in stores. Now due to the current situation customer is unable to use the gift card. 

So could you please check this concern and advise what action do we have to take in this case. 

Awaiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 16 April, 2020 11:28:14 
Subject: Re: Gift card validity issue - Case id - 651839 

+ Case id - 651839 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 16 April, 2020 11:27:32 
Subject: Gift card validity issue 

Hi Team, 

The customer is requesting to extend the validity of the attached gift card. We request you to please see the attachment and suggest us accordingly. 

Customer email id - [email-masked] 

Thank you for your help. 

Regard, 
Manish