Subject: Re: Arabic Language Test - Mohammed Arif Choudhary
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Sat, 18 Apr 2020 02:29:50 -0700 (MST)

Hi Harpreet, 

My evaluation is 5/10. 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 18 April, 2020 13:39:47 
Subject: Arabic Language Test - Mohammed Arif Choudhary 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

	
			Foreign Language Screening Test 
		Name 	Mohammed Arif Choudhary / (341505) 9119159746 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will say to him 
Dear sir, we accepted your order nd I did same time but as a human unfortunately I did a little mistake so that's why it's gatteing late 
Plz give us one more chance to correct our mistakes 
In saha allah we will provide you your order ASAP 
And please pardone us for this fault with this promise we will not repeat this fault again 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am Mohammed Arif 
Native place: rajasthan 
Completed my study from saudia Arabia 
Islamic low and language diploma in Arabic language 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق بين خدمة الزبائن جيد والأفضل 
أن خدمة جيدة قد يكون علي حد مرتفع وقد يكون في حد منخفض حسب العملاء 
أما خدمة الأفضل تكون دائما علي حد مرتفع في خدمة العملاء 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	1-أتعامل معه معاملة حسنة 
2-أساعدهم حسب ما أستطيع 
3-أعتني حوائجه 
4-أهتم قضاياهم 
5-أرفع معاملة إلي مدير فيما لا أستطيع 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	زرت قبل بضعة أيام مدينة ممبائ 
وتجولت علي شوارعها المشجرة والمنورة 
شعرت أنها مدينة عروس البلاد في الهند خاصة 
وذهبت إلي بعض مطاعمها المزينة بالشاشات الخارجية وتغديت فيهن أكثر من مرات وشعرت في نفسي أنها مدينة جميلة ولكن حياتها متعبة جدا 
كما أن دأب الناس وديدنهم فقط القطار المحلي 
والناس لا يستطيعون دونه 
وإستغربت علي أمر يجب بيانه عليي علي أن الإنسان قد يتعشى ويتغدى هناك في أقل مبلغ وقد يكون جائعا بعد تصرف أكثر مبلغا 
وهذا أمر مستغرب علي