Subject: Missing items #8374092031 Ticket #592481
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 17 Apr 2020 05:12:59 -0700 (MST)

Hi Team, 

Problem Statement: Missing items 
Order Date : Mar 24, 2020 
Order ID: 8374092031 
Tracking ID: 100040876883 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 8 items but as per the customer she has only received 5 items, Under the consignment details we can see that all 8 items has been shipped/Delivered from our side. 

The missing item is 
160833130 - - Juniors Swish Basketball Shoot Out Toy (KWD13.75). 
153328025 - - Juniors Kitchen Set (KWD10.25). 
156848301 - - Juniors Drawing Stand with Double-Sided Board (KWD12.90). 

Customer Name: Maram Alenzi 
Contact No: +96555111361 

​ 

Regards, 
Fauzan