Subject: Arabic Language Test - Kafeel Ahmad
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Thu, 16 Apr 2020 00:22:20 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Kafeel Ahmad 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	I will express my excuse due to late in order delivery, and after that immediately, Iwill send the order in 5 minutes, and I will promise to not happen in future, so I will try to handle politly and to express my mistake to enter incorrect address. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	My background starts from the education of Arabic Persian and English in madarsa, wherein I did moulvi degree and alemiat in Arabic and I also did inter mediat through private education, and after that I did graduation in Arabic from A.M.U. and I also completed master in Arabic from same university.i have a diploma of one year in West Asian studies from the same University. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الفرق بين خدمة عامة وخدمة حسنة عندي 
خدمة الزبون على ميعاد وعلى ميثاق بلا تأخير هي خدمة هامة 
وإن كان خطأ في الخدمة على موعد وعلى ميثاق فعرض العذر والأسف على خطأه وعرض الخدمة بالفور بعد هذا العشرة هي خدمة حسنة 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أن احتاج الى الوظيفة لمساعدة العائلة 
حصلت على كل التعليم في اللغة الأجنبية ولذلك أتمنى أن تستعمل هذه اللغة لخدمة الزبائن والشركة 
أنا رجل موثوق ومأمول على نفسي لجهد شاق لإفادة الشركة والنفسي 
أنا رجل صدق وأمانة 
والأخير انا كنت اتمنى للوظيفة في شركة أجنبية وانا أهل لذلك فأعمل مع شركتك 

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	،سافرت إلى عدة مدن في الهند 
المدن التي سافرت إليها في الهند عديدة منها المدن 
،بنكلور، وميسور، و بهوبال، وآكرة، والعاصمة دهلي