Subject: RE: Bank Transfer [email-masked]
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Lessin Kumar <[email-masked]>, Harish Thakor <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 15 Apr 2020 11:22:00 +0000

Hi,

Please refer the below refund details. Refund already processed on 7th April.

Original Transaction ID202008170955457
IP Address37.231.197.76Batch ID
Transaction Date/TimeTue Apr 07 11:07:09 AST 2020Post Date0407
Transaction ID202009876585324Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait Finance House
Card Number450778******0419Card ExpirationJun , 2022
Transaction Amount3.900Currency Code414
Merchant Track ID158475805200067759Result CodeCAPTURED
Host Response00Authorization Code013725
AVS ResponseCVD2 Validation Repsonse
Reference ID009898000249STAN ID799487
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Wednesday, April 15, 2020 10:53 AM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Bank Transfer [email-masked]

External email sender, please take precaution.
Hi Team,

Any update?

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "lessin kumar" <[email-masked]<mailto:[email-masked]>>, "Rashid Kaskar" <[email-masked]<mailto:[email-masked]>>, "Harish thakor" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 April, 2020 21:42:21
Subject: Bank Transfer [email-masked]<mailto:[email-masked]>

Hi Rashid,

My Credit amount has been deleted from the customer account and the bank details have been updated successfully on hybris.
Please do the needful.

Problem Statement – Bank Transfer

Customer Email ID : [email-masked]<mailto:[email-masked]>
Order ID - 8373628456
Amount to be transferred : 3.9 KWD
issue description : customer asked for his my credit amount to be transferred to his bank so we asked the technical team to delete my credit amount so we can go ahead with the transfer.

Regards
Shakeeb

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