Subject: New Reply Received - My Account
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 15 Apr 2020 07:58:30 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  My Account  Ticket comment <div>Dear All, <br>
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Well received, and we will do our best to arrange the return at the earliest. <br>
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Best regards <br>
 
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<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>14/4/2020 11:04 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#584718] - My Account<br>
 
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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">As we can see on shipa tracking website it has not returned yet. Kindly check and return it asap to process the refund for customer.</div>

<div dir="ltr">Tracking ID: <strong dir="ltr">S000728083437</strong>
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<div dir="ltr">Order ID: <strong dir="ltr">6473323725</strong><br>
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<div dir="ltr">Regards,</div>

<div dir="ltr">Fauzan</div>
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<blockquote class="freshdesk_quote">On Tue, 14 Apr at 2:01 PM , Shipa Delivery Support &lt;[email-masked]&gt; wrote:
<div>Dear Team, <br>
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This order is returned already. <br>
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Best Regards,</div>

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<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img class="fr-fic fr-dii" src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>14/4/2020 12:31 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#584718] - My Account<br>
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<div dir="ltr">Hi Team,<br>
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Problem Statement: Update phone number<br>
Order Date :  <strong dir="ltr">Mar 27, 2020</strong><br>
Order ID: <strong dir="ltr">6473323725</strong><br>
Tracking ID: <strong dir="ltr">S000728083437</strong><br>
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Kindly update the number and arrange a delivery asap.<br>
<strong dir="ltr"><u dir="ltr">Customer contact number: 0541954344</u></strong><br>
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Regards,<br>
Fauzan</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/584718