Subject: Re: Store Offer complaint - C&C /// 6465232765 and 6467790677
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 14 Apr 2020 02:11:33 -0700 (MST)

Hi Team, 

Any update on this? 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, March 22, 2020 12:19:22 PM 
Subject: Re: Store Offer complaint - C&C /// 6465232765 and 6467790677 

Hi Team, 

Any update on this? 

Regards, 
Shivani 

From: "Seeta Seeta" <[email-masked]> 
To: "saad alonaizi" <[email-masked]>, "sagar kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Manager Jarir" <[email-masked]> 
Sent: Thursday, 12 March, 2020 12:13:12 
Subject: Re: Store Offer complaint - C&C /// 6465232765 and 6467790677 

Hi Team, 

Can you please assist us in the below concern. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shivani Rani" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, March 11, 2020 5:36:03 PM 
Subject: Store Offer complaint - C&C /// 6465232765 and 6467790677 

Hi Team, 

Ticket number: 519834 
Problem Statement: Store Offer complaint - C&C 
Order Date : Feb 12, 2020 and Feb 29, 2020 
Pick up date: March 09, 2020 
Order ID: 6465232765 and 6467790677 
Store code: Lifestyle21132 
Assistance Required: Need store discount at the store purchase 

Issue Description: Customer reported that when she went to store to collect her both the orders, she also purchased some items from store at the same day of collection in order to get the discount. 
​ 
But store team informed her that they can not give her discount on the spot and will send the online voucher or promo code. 
​ 
Kindly check and advise. 
​ 
Thank you for your help! 

Regards, 
Shivan