Subject: Re: Sadad Refund//6478844333
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Mohammad Anwar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 13 Apr 2020 08:38:00 -0700 (MST)

Hi Malik, 

In the below case the customer order stauts is cancelled and amount is already capured under SADAD transation id: P1000000000004655167. 

So can you please check this case and assist us. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Anwar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Monday, 13 April, 2020 19:26:27 
Subject: Sadad Refund. 

Hi Seeta, 

In order to initiate the Sadad refund, please find below details where customer placed an order which got cancelled after capturing the payment thru Sadad: 

Order Id: 6478844333 
Order Date: 07.04.2020 
Order Status:Cancelled 
Payment accepted on: 07.04.2020 thru Sadad 
Transaction status details: P1000000000004655167 
Ticket # for finance team: 06101885 
Status: New 

Regards, 
Mohammad Rashid