Subject: Delivery and Pick up Update
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Sun, 12 Apr 2020 14:15:03 +0000

Hi Team,

OLM (own last mile) delivery team has restarted deliveries and pick up's as of yesterday. At the moment, they will only cater to Riyadh and Jeddah (excluding Madina and Dammam)

As for Fetchr - we are waiting for the team to update us on Wednesday if they are able to resume operations.

For now, please stick with the same script to bear with us and to wait until curfew is lifted.

The current situation is changing rapidly which is beyond our courier team's control.

Also please observe whether returns/RMA is being generated with Fetchr AWB - if yes please do update us with the order ID and as previously advised by the team, we have to update this as Aramex since Fetchr is not operational.

For any clarification or doubt - please get back to us.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

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