Subject: Re: amount deduction/[email-masked]
From: Shakeeb Arsalan <[email-masked]>
To: Asjad Hussain <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 11 Apr 2020 04:02:32 -0700 (MST)

Hi Asjad, 

Tell the customer that the status is showing as pending, tell him to contact the bank and and id any amount has been transferred. tell him to share bank statement from the bank and transaction ID 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 8 April, 2020 15:19:26 
Subject: amount deduction/[email-masked] 

Hi team, 

with reference to ticket number: 624663 
The customer is complaining that SAR343 has been deducted from our end while he was trying to place an order. 
kindly check the attached details of the transaction and advise. 

Regards, 
Asjad.