Subject: Re: Arabic Language Test - Md Salim Akhter
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: HR <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 10 Apr 2020 06:42:46 -0700 (MST)

Hi Harpreet, 

The first answer from google and rating for the last two answers 5 out of 10. 

Regards, 
Fauzan 

From: "HR" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Friday, 10 April, 2020 18:27:37 
Subject: Arabic Language Test - Md Salim Akhter 

Hi Team, 

Please check the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Md Salim Akhter 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	After his complaining, I will excuse him as a phone order executive and correct his address by phone, and his order will be delivered by our stuff immediately. Ill thank him to cooperate to handle this situation. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am Md Salim Akhter, belong to Purnia, Bihar. I studied B.A From MANUU, Hyderabad, M.A Arabic & PhD Arabic From EFLU, Hyderabad. i completed Diploma in Arabic To English from EFLU Hyderabad. 
I have four brothers and five sisters.I am highly self- motivated & self- confidance. i have good communication and writen skils in both languages. I wrote some articales in Arabic Language. I worked as a interprater in Hyderabad. 

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	أظن أن الفرق الرئيسي بين تقديم خدمة عملاء " جيدة" وتقديم خدمة عملاء "رائعة" هو أنك في السابق، ربما لا تكاد ترضي عملائك إلا بالكاد، بينما في هذا الأخير أنت تبقيهم راضين فحسب، بل تحافظ عليهم أيضا. ويعد هذا تمييزا مهما للغاية. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	1- عمل تحت الضغط 
2- مهارات التواصل 
3-سرعة البديهة 
4-الذكي 
5-مهارات تحليلية 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	زرت مدينة دلهي قبل شهور، وشاهدت الآثار القديمة فيما بينها القلعة الحمراء والمسجد الجامع ومنارة قطب والقلعة القديمة وغيرها. ولقيت شخصيات عبقرية علمية، وجالست معهم أياما، صاحبت شخصياتهم ساعات، ولقيت أصدقاء وملاء، ولازمتهم أياما، كما زرت كليات وجامعات فيما بينها الجامعة الملية الإسلامية، وجامعة دلهي، وجامعة جواهر لال نهرو وغيرها. وشاركت مؤتمرا دوليا انعقد في جامعة جواهر لال نهرو على العنوان: أدب الأطفال في الهند وخارجها، وألقيت مقالة مختصرة على مساهمة الدكتور محمد لقمان السلفي في خدمة أدب الأطفال.