Subject: Re: Fetchr Support \ RE: Late Shipping #6471649894 \ Ticket [#1828968] Updated
From: Tahany Ali Ibrahem Ali <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 07 Apr 2020 11:58:46 +0000 (UTC)

Hi Sagaya,     Please be advised that we have not received the mentioned order physically, Kindly alert us once the order will be handed over to our courier to do the needful. Thank you.   Check your ticket status at: https://fetchrsupport.freshdesk.com/public/tickets/fd23cebec67d89fe567613c5e2b0cd5ea4859226db4b08b30871e5f241a29dff        Regards,       Tahany Ali Ibrahim  -  Client Support Executive     UAE Phone: +97148018111  KSA Phone: +966114097307  /  +966114097301       Website: www.fetchr.us       
             
              On
              Tue, Apr 7 at  1:46 PM
              ,  Sagaya Suresh Kumar <[email-masked]>  wrote:
               
 Dear Team 

 

 Please check and update this order delivery status on urgent!!! 

 

 Problem Statement: Late Shipping 

 Order Date : Mar 22, 2020

 
 Order ID: 6471649894

 
 Tracking ID: 34151297892615

 
 Assistance Required: Need Urgent Delivery 

 Issue Description: Customer placed order on Mar 22, 2020 and till now she has not received the order. As per the hybris the order status is shipped. 

 Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

 ​ 

 Regards 

 Sagaya Suresh 

 +966 565165997 

 

From: Fauzan Ahmad . Musalman <[email-masked]>
 
Sent: Monday, April 06, 2020 10:31 PM 
To: Sagaya Suresh Kumar <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Late Shipping #6471649894 

 

   

External email sender, please take precaution.

 

 
 
 Hi Team, 

 

   

 
 Problem Statement: Late Shipping 

 
 
 Order Date :
Mar 22, 2020 

 
 
 Order ID:
6471649894 

 
 
 Tracking ID:
34151297892615 

 
 
 Assistance Required: Need Urgent Delivery 

 
 
 Issue Description: Customer placed order on
Mar 22, 2020 and till now she has not received the order. As per the hybris the order status is shipped. 

 
 
 Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

 
 
 ​ 

 

   

 
 Regards, 

 
 
 Fauzan 

 

 
 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com