Subject: FW: Last raffle round competition gift//533563
From: Mohd Imran <[email-masked]>
To: "[email-masked]" <[email-masked]>, ccwebteam <[email-masked]>, Ali Mkhaimer <[email-masked]>, Amani Khraisat <[email-masked]>, Mohammad Tarabishi <[email-masked]>, Saeed Khawaldeh <[email-masked]>, Rawan Barghouth <[email-masked]>
Cc: Shivani Rani <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Nour Hanayneh <[email-masked]>
Date: Tue, 7 Apr 2020 11:51:05 +0000

Hi Team,

Can you please call customer and seek more information as in from which concept the call was received and number if it can be available.

Regards
Imran

From: Seeta Seeta <[email-masked]>
Sent: Sunday, April 5, 2020 6:25 PM
To: Mohd Imran <[email-masked]>
Cc: Shivani Rani <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Last raffle round competition gift//533563

External email sender, please take precaution.
Hi Imran,

Customer didn't provided any information regading from which number he received the call though she mentioned that it was out hotline number.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 5 April, 2020 13:26:17
Subject: RE: Last raffle round competition gift//533563

Hi Seeta,

Can you please share the number from which call was received or any information for which concept?

Regards
Imran

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, April 2, 2020 6:22 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shivani Rani <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Last raffle round competition gift//533563
Importance: High

External email sender, please take precaution.
Hi Team,

Can you please assist us in this case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 2 April, 2020 13:14:06
Subject: Last raffle round competition gift

​Hi Team,

Ticket number: 533563
​
Customer reported that she got a call from our goods office that she won the last raffle round and she we will be receiving the Duchini brand trolley bag. But she did not get anything yet.

We have already asked customer to share the message or screenshot. However, she just receive the call from our side

Customer name: Mary flossie Laplana
Contact number: +971588909753
​Email: [email-masked]<mailto:[email-masked]>
​
Kindly check and advise what can we do in this case.

Thank you for your help!

Regards,
Shivani

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com