Subject: RE: Late Shipping #6471649894
From: Sagaya Suresh Kumar <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Hala saad <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Raghu Pillai <[email-masked]>
Date: Tue, 7 Apr 2020 11:46:30 +0000

Dear Team

Please check and update this order delivery status on urgent!!!

Problem Statement: Late Shipping
Order Date : Mar 22, 2020
Order ID: 6471649894
Tracking ID: 34151297892615
Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on Mar 22, 2020 and till now she has not received the order. As per the hybris the order status is shipped.
Customer is chasing us for his/her order so we request you to expedite the delivery date asap.
​
Regards
Sagaya Suresh
+966 565165997
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, April 06, 2020 10:31 PM
To: Sagaya Suresh Kumar <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Late Shipping #6471649894

External email sender, please take precaution.
Hi Team,

Problem Statement: Late Shipping
Order Date : Mar 22, 2020
Order ID: 6471649894
Tracking ID: 34151297892615
Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on Mar 22, 2020 and till now she has not received the order. As per the hybris the order status is shipped.
Customer is chasing us for his/her order so we request you to expedite the delivery date asap.
​

Regards,
Fauzan
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