Subject: Re: SADAD payment issue/ 6476347624
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: asjad hussain <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 6 Apr 2020 06:42:16 -0700 (MST)

Hi Team, 

Kindly assist us in below case. 

Regards, 
Fauan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 6 April, 2020 16:56:07 
Subject: SADAD payment issue/ 6476347624 

Hi team, 

With reference to order number number:6476347624 
Transaction id: P1000000000004647661 

The order was cancelled on validation but the customer is complaining that the amount deducted from our end has not been returned in his account. 
kindly do the needful. 

Regards, 
Asjad.