Subject: Re: missing item // 8373029997
From: Seeta Seeta <[email-masked]>
To: midhun madhu <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 5 Apr 2020 05:33:10 -0700 (MST)

Hi Midhun, 

Is there any update on the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "midhun madhu" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "M Ataullah" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 24 March, 2020 19:54:34 
Subject: Re: missing item // 8373029997 

Hi Midhun, 

With refernece to the order number: 8373029997, customer is claiming that he has not received the 161956167 - - Juniors Oasis Activity Center. However, uder the consingment we can see that the mentioned item has been delivered from our side. 

So we request you to check this concern and help us to resolve the case as soon as possible. 

The item cost is KWD15.60. 

Thanks & Regards, 
Seeta Kunwar 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 24 March, 2020 02:42:48 
Subject: missing item // 8373029997 

Hi Team, 
Problem Statement: Missing item 

Order Date: Mar 16, 2020 

Order ID: 8373029997 
Item ID; 161956167 
Tracking ID: 100040734606 
Assistance Required: Need to check how many box has been delivered. 

Issue Description: The order was shipped from our side on 3/16/20 but some item has been not delivered and courier team has confirmed the all packages have been delivered to the customer, 
kindly check with your team and get back ASAP 

Regards, 
Syed Ataullah