Subject: Re: Arabic Language Test - HEMYAR ALKAHTANI
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Sun, 5 Apr 2020 04:15:54 -0700 (MST)

Hi, 

My evaluation is 6/10. 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]> 
Sent: Saturday, 4 April, 2020 17:31:11 
Subject: Arabic Language Test - HEMYAR ALKAHTANI 

Hi Team, 

Please eevaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	HEMYAR ALKAHTANI 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	well first of all i will change to the right address and inform the delivery guy that address has been changed and he has to move quickly to the correct address.. I will talk to him and apologize of this big mistake and explain to him within few minutes the order will be at his door also i might be offering him 50% off from this order as we made a mistake and kept him waiting more then expected time.. 

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Personal:I am good in the communication skill & time managment, hard working. 
ability to handle multiple tasks, decision making and ability to work under pressure. 

Educational: final year in mechanical engineering. 

Professional: I have knowledge on excel power point and word 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	الخدامات الجيدة تجعل العمل ثابت ومحدود وممل لموظفين حيث انهم يستمرونا باداء روتين معين كل يوم 

اما عندما تكون خدمة العملاء عظيمه هنا يكمن قوه العمل والتنافس في العمل وايضاء سيكون هناك اقبال من العملاء بسبب الخدمات المقدمه 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	
القدره على التعامل مع المواقف المفاجات 
صبور ولدي القدر على الاصغاء 
القدره على فهم العملاء 
امتلك لمهاره الاقناع 
الاستعداد لتعلم 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	هناك الكثير من المدن التي زرتها في الهند ولكن تبقى مدينه كشمير هي الافضل على الاطلاق من حيث الطبيعه الخلابه والمناظر الجميله 
مومباي هي عصب الاقتصاد ومدينه المال والاعمال