Subject: Missing item: Order ID: 6471809433, Case id - 594527
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 5 Apr 2020 02:29:32 -0700 (MST)

Hi Team, 

Kindly assist us to resolve the below issue. 

Problem Statement: Missing item 

Case id - 594527 
Order Date: 3/22/2020 
Delivery Date: 3/29/2020 
Order ID: 6471809433 
Tracking ID: 45757539133 

Item name: 161092490 - - Juniors Lake Rocking Walker 
Item cost: SAR 139.00 

Assistance Required: Need the missing item or process the refund for the same 

Issue Description: Customer placed an order for 4 items but as per the customer only received 3 items, Under the consignment details we can see that we have shipped only 4 items. 

We request you to please look into the issue and suggest the next step to be followed. 

Regards, 
Manish