Subject: Re: Refund/ [email-masked]
From: Seeta Seeta <[email-masked]>
To: malik ismail <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 4 Apr 2020 05:26:50 -0700 (MST)

Hi Malik, 

In the below case the customer is complaining about the KWD 99 deduction from his account on 18/03/20. Can you please check this case and help us to provide the resolution. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 1 April, 2020 13:52:45 
Subject: Refund/ [email-masked] 

Hi team, 

With reference to ticket id: 547712 
Email id: [email-masked] 

The customer is complaining that 99KD has been deducted from his bank account from our side. 
kindly check the bank statement and do the needful. 

Regards, 
Asjad