Subject: Re: Refund issue: Case id - 565540 Order Number: 8373389529
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 4 Apr 2020 03:04:44 -0700 (MST)

Hi Ma'am, 

Apology for the below as I was unable to track it yesterday. 

The item has already collected under the AWB - 1008044240 and delivered to the warehouse on 24/3/2020. 

We reqeust you to please help us to process the refund for the below order. 

Thank you for your help. 

Manish 

From: "Seeta Seeta" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 4 April, 2020 14:58:16 
Subject: Re: Refund issue: Case id - 565540 Order Number: 8373389529 

Hi Manish, 

I am sorry but i didn't understand the situation here, do you want us to forward this case for manual AWB or for refund. As on the hybris there's a ticket with no awb. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 3 April, 2020 21:33:17 
Subject: Refund issue: Case id - 565540 Order Number: 8373389529 

Hi Team, 

Kindly help us in the below refund. 

Problem statement: Refund Not initiated yet 

Case id - 565540 
Order Number: 8373389529 
Order Created: Mar 19, 2020 
Return Tracking id - 1008044240 
Return request created: 3/21/2020 

Assistance Required: Process the refund on priority 

The refund for the above order has not been initiated. Kindly do the needful help. 

Regards, 
Manish