Subject: Re: Arabic Language Test - Amir Abdul Aziz
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Deeksha Dadu <[email-masked]>, Saurabh Dadu <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 4 Apr 2020 02:27:48 -0700 (MST)

Hi, 

My evaluation is 5/10. 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Saurabh Dadu" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 4 April, 2020 10:54:55 
Subject: Arabic Language Test - Amir Abdul Aziz 

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	Amir Abdul Aziz 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Sir I'm really sorry to make you wait , I got your address wrong and I take complete responsibility. We'll deliver your item as soon as possible 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I completed higher secondary in Bio-Maths scoring 73 % from kerala , then I graduated in Functional Arabic with complementary Indian Arabic Literature and Public administration from the University of Calicut , Kerala . I was part of National Service Scheme and attended Nehru Yuva Kendra Sangathan leadership camp . Currently I'm doing my masters in Arabic from Jamia Millia Islamia. I'm from Kerala currently residing in Delhi. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	إختلاف بين خدمة العملاء الجيدة و خدمة العملاء العظيمة ، 
توفر خدمة العملاء الجيدة رضاء العملاء المحترم، و في حين خدمة العملاء العظيم توفر رضاء العملاء تام 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	1.. أحب الوظيفة في اللغة العربية 
2..انا صبور جداً 
3..أنا لا آخذ إختصارات 
4..أنا أتعلم بسرعة 
5..أنا دائما متفائل 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	زرة مكة المكرمة في السنة الآخر مع أسرةي . تلك الرحلة كانت في شهر رمضان . قضيت أيام الصوم و عيد الأضحى هناك . تقع مكة المكرمة في المملكة العربية السعودية. ولها تاريخ تتصل إلى أسرة خليل الله إبراهيم عليه السلام . واحد من أفضل جدب هناك ماء زمزم و صلوك المواطنين . سنحصل على طعام جيد و تمر لا يمكن وصفه . و تحيط بها جبالا كبيرا . و بجانبها مدينة المنورة . ستجد هناك إستضافة لا توجد أي مكان آخر . إنهم يقودون حياة الحب والمواد . من مكة المكرمة إلى المدينة المنورة على بعد حوالي 500 كيلو متر مسافة . أقرب مطار يقع في جدة . في الطريق نرى مزارع النخيل .