Subject: Missing item: Case id - 575174, Order ID: 8373546090
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 4 Apr 2020 00:06:48 -0700 (MST)

Hi Team, 

Kindly assist us to resolve the below issue. 

Problem Statement: The customer has received only two items (162180804 - - Arabic Accent Mirrored Round Table - 53x53x43 cms and 161172673 - - Metal Hexagonal Table) 

Case id - 575174 
Order Date: 3/20/20 
Delivery Date: 3/29/20 
Order ID: 8373546090 
Tracking ID: 100040824151 and 100040825481 

Assistance Required: Kindly check how many items have been shipped from the warehouse and if the remaining items are still with the warehouse then arrange the delivery. 

If all the items have been shipped from the warehouse then advise the next steps to be followed. 

Issue Description: Customer placed an order for 10 items but as per the customer only received 2 items, Under the consignment details we can see that we have shipped only 10 items. 

Thank you for your help. 

​Regards, 
Manish