Subject: Re: Refund Not initiated: Order Number: 7673254449 and 7673320252
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 3 Apr 2020 22:36:28 -0700 (MST)

Any update on the below refund? 

From: "Seeta Seeta" <[email-masked]> 
To: "BHRdc Ecomm" <[email-masked]>, "bhdominic arackal" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Monday, 30 March, 2020 16:15:48 
Subject: Re: Refund Not initiated: Order Number: 7673254449 and 7673320252 

Hi Team, 

I hope you all are doing great!. 

Can you please help us in the below case as the customer is chasing us for his refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 30 March, 2020 12:00:11 
Subject: Refund Not initiated: Order Number: 7673254449 and 7673320252 

Hi Team, 

Kindly assist in the below refund 

Problem statement: Refund Not initiated yet 

Case id - 566005 
Order Number: 7673254449 
Order Created: Mar 18, 2020 
Tracking id - 45440888404; C21DD31 

Order Number: 7673320252 
Order Created: Mar 18, 2020 
Tracking id - 45440888441; C21DD3C 

Return request created: 3/21/2020 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 3/25/2020 still the refund for the same has not been initiated. 

Regards, 
Manish