Subject: Re: order issue
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 3 Apr 2020 11:47:03 -0700 (MST)

Hi Team, 

Kindly update us on below case, customer is chasing us everyday. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Fauzan Ahmad . Musalman" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 1 April, 2020 17:41:23 
Subject: order issue 

Hi Team, 

Customer saying that he has placed order but do not have order number, we can not see any details on hybris with his email and phone number. territory is Kuwait 
[email-masked] 
+ 96597633696 
However he has shared the transaction ID: 
008122022375 
E0268301 

Can you please check and update us asap. 

Regards, 
Fauzan