Subject: Arabic Language Test - SHAREEF ATTAKULAYAN
From: HR Livesalesman <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 3 Apr 2020 03:34:24 -0700 (MST)

Hi Team, 

Please evaluate the test internally. 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

		Foreign Language Screening Test 	Name 	SHAREEF ATTAKULAYAN 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	If I get that situation I will manage about mistake firstly,then response about it with good manners and hear all issues from customer, after that I will say sorry and not repeat such conditions. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Personal: Shareef from malappuram, kearla, india.married. 
Educational: BA in sociology,MA Arabic both are in Calicut University.BA and MA in Islamic human behaviour in DHIU chammad, FUNCTION ARABIC COURSE. 
Professional: Teacher in Arabic and trasulation 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	استخدام الزبون من أهم الأعمال المتعلقة للمعاملة بين الناس مع الأخلاق المستحسنة والمستقبلة ومع ذلك عناية الوقت والاخلاص في العمل ولذا تكون عملة مقوبلة 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	الإخلاص في العمل 
الدقة في الوقت 
عناية مطلوب الزبون 
الامانة استخدام المأمورات الشركة 
المعالات المستحسنة المقبولة 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	المونار من ولاية كيرلا ضامخة الطبيعية والشلالات والحيوانات البرية وهي المناظر الجميلة ونسمات الهواء العليلة براحة القلب واصوات تكتكة مقصات اغصان الشاي تنسيكم تماما مشقة السفر وعناء الصعود 
وبعد ناول الشاي وجبة الغداء وصلت الى السد ماتوبيتي والى نقطة الصدى وسميت بها لأنه يمكن من هذه المنطقة سماع اصداء الصوت بشكل واضح 
وهذا المكان محيطة من الزوار بين أنحاء العالم مثل الاطالي وانجلتري وغير ها من الافاق الأرض وشاهدت كتهاكلي وهو لعب تراثي شعبي وفيه تحكى قصة درامية نرى مصانع الشاي مع انواع مختلفة