Subject: Re: Last raffle round competition gift//533563
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Shivani Rani <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 2 Apr 2020 07:21:38 -0700 (MST)

Hi Team, 

Can you please assist us in this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 2 April, 2020 13:14:06 
Subject: Last raffle round competition gift 

​Hi Team, 

Ticket number: 533563 
​ 
Customer reported that she got a call from our goods office that she won the last raffle round and she we will be receiving the Duchini brand trolley bag. But she did not get anything yet. 

We have already asked customer to share the message or screenshot. However, she just receive the call from our side 

Customer name: Mary flossie Laplana 
Contact number: +971588909753 
​Email: [email-masked] 
​ 
Kindly check and advise what can we do in this case. 

Thank you for your help! 

Regards, 
Shivani