Subject: Re: Promotional issue://491168
From: Raveen Sethupathy <[email-masked]>
To: Seeta Seeta <[email-masked]>, "[email-masked]" <[email-masked]>, Bahaa Al khateeb <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 2 Apr 2020 12:01:24 +0000

@Bahaa Al khateeb<mailto:[email-masked]> Fyi

--

Raveen Sethupathy

Digital Marketing Coordinator

Web Team | Landmark Group

m: +971566909499

t: +97145172141

________________________________
From: Seeta Seeta <[email-masked]>
Sent: Thursday, April 2, 2020 3:50 PM
To: Raveen Sethupathy <[email-masked]>; [email-masked] <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Promotional issue://491168

External email sender, please take precaution.

Hi Raveen,

 We have received another case of " CPKW10" promotional voucher. Can you please look into this matter.

Customer's Details:
Customer Name: Anu Kakkuzhy
Registred email:[email-masked]

Do let me know if you require any further details.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Wednesday, 1 April, 2020 14:03:16
Subject: Promotional issue:

Hi Team,

Kindly help us to reach to [email-masked] for further assistance as per the suggestion received from Jira tea.

Jira case id - https://landmark.atlassian.net/browse/REL-85780

The customer was supposed to get the 10% additional discount in his nest order after the completion of order id - 8371191365 and the promotional code for the same was "CPKW10"

Now he is unable to redeem it as it says the voucher valid from 18/12/2019 to 31/1/20.

Kindly note that the customer has received this email with respect to order id - 8371191365 which was placed on 2/24/2020.

We request you to please see the attachment and do the needful.

Regards,
Manish

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