Subject: Re: Refund issue: Case id - 589140 Order Number: 7672414472
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 2 Apr 2020 04:35:22 -0700 (MST)

Hi Team, 

With reference to the return tracking number: 45440785972; C139EAF, the customer already returned the item and as per the tracking number the items has been already received at warehouse. However, the refund has not processed yet. 

So could you please check this concern and help us in this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 31 March, 2020 11:07:52 
Subject: Refund issue: Case id - 589140 Order Number: 7672414472 

Hi Team, 

Kindly assist us in the below refund. 

Problem statement: Refund Not initiated yet 

Case id - 589140 
Order Number: 7672414472 
Order Created: Mar 9, 2020 
Tracking id - 45440785972; C139EAF 

Return request created: 3/13/2020 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 3/25/2020 still the refund for the same has not been initiated. 

Regards, 
Manish